Google - Report Fraud


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Google provides a wide variety of communication services, and has a number of different methods for reporting related fraud. The Google Gmail Team helps you report scam email messages that land in your inbox and compromise your personal information. Google Wallet provides a form to report fraudulent charges on your credit card statement. Google also wants to hear from you when you receive a message from a forged IP address, including those impersonating Google.

Phishing Web Page

Step 1:  Navigate to the Google Wallet, Phishing section (see link in Resources). Sign in to your Google account.

Step 2: Enter your first name, last name and your Google account in the fields.

Step 3: Copy and paste the URL link in the Phishing URL/Website Address field. Enter specific details about this phishing Web page in the Additional Comments field.

Step 4: Click or tap “Submit” to send this report to Google Wallet.

Gmail Phishing

Step 1: Open your Gmail inbox and click to open the phishing message.

Step 2: Click or tap the “More” arrow button next to the Reply button.

Step 3: Click or tap “Report phishing” to open the pop-up window, then click “Report phishing.” The message is forwarded to the Gmail Team.

Online Purchases

Step 1: Navigate to the Google Wallet Privacy and Security page (see link in the Resources). Enter your email address for your Google Wallet/Payments account in the field.

Step 2: Enter the account holder’s name on the credit card and the last four digits of the credit card number.

Step 3: Click the radio button for the credit card (for example, MasterCard or Visa). Click the drop-down arrow in the Credit Card Expiration Date (Month) section and click to select the month. Click the drop-down arrow in the Credit Card Expiration Date (Year) section and click the year.

Step 4: Enter the details for the item listed on your bill. If more than one item is involved, click the “Add an additional line item” link to display another field for your data. Enter the exact amount of the charge in the Charge Amounts section based on the billing statement.

Step 5: Click to select the month, day and year from the drop-down lists in the Charge Date section. Click the drop-down list for Currency Type and click the nation’s currency. For example, click “USD” for United States dollars.

Step 6: Click or tap “Submit.”


Step 1: Open the message in your Gmail inbox. Open another browser tab or window and navigate to the Google Security Center’s Spoofing page (see link in Resources).

Step 2: Enter your email address in the field. Enter your Gmail username, if applicable.

Step 3: Copy the Gmail address of the sender who originated the message. Paste the address in the "Full Gmail Address of the Person Involved in the Incident" section.

Step 4: Click the “More” arrow next to the message’s "Reply" button, and then click “Show original.” Copy the email header, and then paste in the "Email Headers of the Questionable Message" field. The maximum number of characters is 8,000.

Step 5: Copy and paste the message’s subject line in the "Original Subject Line" of the Questionable Message field.

Step 6: Copy and paste the message in the "Content of the Questionable Message" field. Enter other data in the Additional Information section.

Step 7: Click the radio button for “Yes” or “No” under “Did the Message Appear to Be from Someone Impersonating Google?”

Step 8: Click or tap “Submit.”

eFraud Prevention™, LLC