Lost Passport Page Article Call the State Department at 1-877-487-2778 or TTY 1-888-874-7793. If you want to replace the passport, you have several options: If you are traveling within the next two weeks, make an appointment to apply in person at a Passport Agency or Center . If you are not traveling within two weeks, submit Form DS-11 and DS-64 in person at an authorized Passport Application Acceptance Facility.