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Report a lost or stolen card

Report a lost or stolen card

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Contact your card issuer if your credit, ATM, or debit card is lost or stolen.

Financial Institution: For cards issued by a financial institution, contact your financial institution either by phone, website, or mobile app.  

Payment Processors: You can also contact payment processors who will work with you in communicating with your financial institution or national card issuer.

In the U.S. - 1-800-MASTERCARD (1-800-627-8372)

Cardholders in the U.S. and Canada can call Visa Global Customer Care Services at 1-800-847-2911.
Outside US and Canada, cardholders can call collect using the local operator 1-303-967-1096, or alternatively call your local toll-free number.
For the hearing impaired, please call 1-800-TDD-1213 in the US or Canada or 1-305-278-4285, or 1-512-865-2002 in all other countries. 

In the U.S. 1-800-992-3404 (toll-free)
Outside the U.S. 1-336-393-1111 (collect)

Customer Service at 1-800-DISCOVER (1-800-347-2683)

Emergency Card Services at 1-800-234-6377

For cards issued by national credit card issuers, use the number below to get assistance.

  • Bank Of America - 1-800-732-9194
  • Barclays - 1-877-523-0478
  • Capital One - 1-800-427-9428, 1-800-239-7054
  • Chase - 1-800-432-3137 (Personal Credit Cards)  1-888-269-8690 (Business Credit Cards)
  • Citi - 1-800-950-5114
  • USAA - 1-800-531-8722

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