Margaret, a spry and sharp 78-year-old, had always been close to her grandson, Jake. After his parents divorced, Margaret took on a more significant role in his life, providing support and a loving home during his visits. As Jake grew older, he became adept with technology, often helping Margaret with her smartphone and online banking.

One day, Jake approached Margaret with a story about needing money for a business venture. Trusting her grandson, Margaret agreed to help him out, signing over power of attorney and granting him access to her bank accounts. Jake promised to repay her once his venture took off.

Over the next few months, Margaret noticed her account balance dwindling rapidly. Unbeknownst to her, Jake had been withdrawing large sums of money for personal use, including vacations and a new car. Margaret only realized the extent of the financial abuse when her utilities were cut off due to non-payment. It was a devastating blow, both financially and emotionally, as it shattered her trust in her beloved grandson.